Contact Support

Get help from our support team - we're here to assist you

Contact Form

Email Support

Send us an email directly at our support address.

d@devkonic.com

Response time: Within 24 hours on business days

Live Chat (Premium)

Professional plan customers have access to live chat support.

Go to Dashboard

Available Monday-Friday.

Before Contacting Support

For faster resolution, please:

•Check our Help Center for answers
•Include your account email in all communications
•Provide detailed steps to reproduce any issues

Frequently Asked Support Questions

What is your typical response time?

We aim to respond to all support inquiries within 24 hours on business days. Professional and Growth plan customers receive priority support with faster response times.

Do you offer phone support?

We currently don't offer phone support. Our support is provided via email and live chat (for eligible subscription tiers). This allows us to better track issues and provide more comprehensive solutions.

How do I report a bug?

You can report bugs through our contact form or via email. Please include:

A detailed description of the issue
Steps to reproduce the problem
Screenshots or error messages if available
Your browser and device information

Can I request a feature?

Yes! We welcome feature requests. Please use our contact form or email and include as much detail as possible about the feature you'd like to see. While we can't implement every request, we carefully consider all feedback for future updates.